For companies that maintain facilities, plant and electrical installations for their clients.
Raised by the PM schedule, not by memory
Every item comes back or is accounted for
Sound familiar?
Schedules live in a spreadsheet, job cards come back on paper and spares walk out with the van. Clients ask for proof you can’t easily find.
Who it’s for
01
Offices, estates, hospitals and plants kept running under service contracts, where clients pay for uptime and expect proof of every visit.
02
Electrical, mechanical and plumbing installations maintained for clients, where certified technicians and inspected tools are part of the contract.
03
Generators, compressors, pumps and production plant kept running for industrial clients, where downtime costs more than the repair.
What you get
01 · Asset register
Client and company assets on one register, with every service, breakdown and part used recorded against each one.
02 · Preventive maintenance
Schedules by date, running hours or kilometres create work orders automatically, so preventive work doesn’t slip when the team is busy.
03 · Work orders on a phone
Technicians complete work orders from a phone, with photos and the client’s sign-off, so nothing waits for paperwork to reach the office.
04 · Tool crib and spares
Tools and spares are issued to and returned by each technician, stock levels are kept, and tools past their inspection date are refused.
05 · Technician time
Technicians record time against each work order, so labour cost and billable hours come from the same record.
06 · Service contracts and billing
Service contracts set out what is covered and how it is billed, and invoices draw on signed-off work orders.
Controls for maintenance services
Spares and tools are requested and issued to a named technician, and each issue is recorded against the job.
A work order is billed only after the client signs it off, so every invoice line has the client’s agreement behind it.
Technician certificates have an owner and an expiry alert, so only certified people are sent to work that needs them.
A week in the MD’s chair
Kemi AdebayoManaging director · 12 service contracts
Kemi runs a maintenance company with twelve service contracts. She hears about missed services when clients complain.
SAT 10:00Still unsure which contracts actually make money.
Same company, same week. Every visit, spare and hour is recorded as it happens, and only the decisions reach her.
FRI 17:00The week closes with every contract’s margin known.
Built for Nigeria
PAYE under the Nigeria Tax Act 2025, with pension and NHF.
Tax on every invoice, and WHT credit notes tied to each deduction.
VAT, WHT, NSITF, ITF and CAC returns, each with an owner and a date.
Use cases
Expired certificates show before the crew leaves the yard, not at the client’s gate.
Each work order carries the client’s sign-off before it reaches an invoice, and the service report for every asset is ready for the client’s audit.
FAQ
Yes. Schedules by date, running hours or kilometres create work orders when they fall due, so planned work is never left to memory.
Yes. Technicians complete work orders from a phone, with photos and the client’s sign-off, without returning to the office.
Yes. Every tool is issued to and returned by a named technician, and tools past their inspection date can’t be issued.
Yes. Each service contract sets out what is covered and how it is billed, and invoices draw on the work orders the client has signed off.
Tell us how your company works. We’ll show you the same processes in CrineonERP, using your approval chain and your documents.